Joseph Goodwin

Growing up alongside the ever-changing world of technology, I’ve dedicated the past twenty years to helping businesses adapt, scale, and thrive in a fast-paced industry.

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In my first decade, I built my foundation as a Daily Operations and Customer Service Executive, where I streamlined workflows, optimized team performance, and championed a customer-first culture. 

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Right before 2020, I stepped into a pivotal role as Regional VP of Operations at Fitness Solutions, where I oversaw all operations across the Chicago region. In this capacity, I developed and executed strategic operational frameworks, expanded regional market share, and built and led high-performing teams committed to delivering exceptional service at scale.

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Thanks to this success, DataPoint brought me on as Chief Marketing Officer to help drive the company’s evolution. Drawing on my operational experience, I crafted and executed a growth-focused business plan that expanded our footprint across North America.

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Today, as Chief Operations Officer, I lead all aspects of daily operations, manage our growing network of locations, and ensure we continue to deliver outstanding service while staying agile in an ever-evolving market. From process innovation to team development, my goal is to build sustainable systems that empower our people and drive our continued success — two decades in, and just getting started.